Arcus and Moncrieff have been together for over two decades. It may go without saying, but our IT needs have changed over time. IT Assist (Managed IT Services) has free up significant time and reduced frustrations. When there is an issue, we simply call, and Moncrieff’s technician resolves issues. Recently, we have moved workloads to Moncrieff’s Private Cloud. The hybrid cloud approach continues to use both our on-prem infrastructure while giving our mobile employees, secure access anywhere and anytime.
I just wanted to be able to have one point of contact that would sort everything out for me with one phone call.
The biggest benefit in singing up to a monthly service agreement with Moncrieff is the fact that when there is a major issue that needs our staff’s attention, I can call them and be confident an engineer will be sent out without further charge and resolve the issue.
I would surely recommend this service to someone else
As a successful recruitment company it is critical to our business to have efficient and fully operational computer systems. We didn’t have the time or expertise ourselves to get it right, we called Moncrieff.
Moncrieff gave us advice; planning and project managed our move to new premises, implemented better communications, security and back up systems.