Maintenance

Both ICT hardware and software are critical corporate assets that require ongoing maintenance. Hardware needs to be functioning and available to run the business-critical software applications.

Organisations understand that technology changes and needs to be regularly upgraded —it’s not a ‘set and forget’ until you refresh. Ongoing maintenance promises to keep your delivering day in and day out.

Moncrieff provides a range of maintenance and support services delivered at a fixed cost. Moncrieff hardware maintenance service is multivendor thus providing significant scope to all organisations.

Software Maintenance

Purchasing enterprise software in an investing in a corporate asset. In the ever-changing technology landscape, it is important to protect your valuable IT investments. Moncrieff’s software maintenance service is insurance that your organisation is mitigating risks associated with keeping up with technology advancements.

Moncrieff ensures that organisations are using the latest software version without having to incur the more substantial cost of purchasing new versions. It’s about extending the life of the software and ensuring that your business is as efficient and effective as it can be.

With changes in servers, operating systems and hardware the software needs to be compatible and operating at its optimal performance.

Licensing and compliance critical components of Moncrieff’s software maintenance service. Often software upgrades are required to ensure that software is compliant with changing government regulations and laws.

Moncrieff software maintenance gives you peace of mind by protecting your software investment from becoming outdated or obsolete.

Hardware Maintenance

Moncrieff provides single-source hardware maintenance accountability in both signal and multivendor systems. The comprehensive hardware maintenance services backed by IBM are the quickest and most convenient service to resolve hardware issues.

World-class support infrastructure, processes and governance and extensive global parts logistics, ensure that organisations get the right support for your hardware assets.

Select from a range of maintenance and hardware support services that are delivered at a fixed cost and designed to keep you operational. The hardware maintenance services is an insurance policy for your infrastructure.

Help prevent outages

Take proactive measures in your IT environment to help prevent downtime and boost performance

Simplify technical support

Enjoy the ease of single-call accountability for multivendor hardware support

Help accelerate recovery

Faster recovery means more productivity for your business, less revenue impact and greater customer satisfaction

Call 1300 IT ASSIST (1300 482 774) today if you would like to discuss Moncrieff’s hardware maintenance services. Alternatively e-mail ITASSIST@moncrieff.com.au