Are you struggling to manage the demands of desktop users? Moncrieff offers a range of cost-effective managed desktop services to meet the growing needs of your business.
We understand that increasing numbers of people want access to a greater number of services through a vast selection of devices. That’s why we tailor our services to help you optimise desktop availability according to your needs and budget. We help you contain costs, reduce risk, and support business growth with our remote desktop manager. Contact us today.
By managing the lifecycle of your desktops, we’ll help you make the most of your assets. Our experienced team can develop a framework that covers the entire lifecycle of your desktops, from supply and implementation to support and management services.
At Moncrieff, we provide you with more than just a computer. Our full PC lifecycle management services are designed to support you from start to finish – from product selection through to asset recovery and all the support in-between. The benefit for our customers is that we provide all value-added services through one contact.
Through our suite of services, Moncrieff provides planning, setup and management of end-to-end custom deployments. Moncrieff offers a single-source solution to address basic as well as complex, multi-location deployments.
Best practice application for streamlined adoption
Moncrieff deployment and installation solutions are founded on best practices, and experienced staff and welcome the opportunity to earn your business through this and other services designed with our customer’s needs in mind.
Our desktop support managed services will provide the following benefits:
We achieve these benefits through the following services:
Moncrieff also provides desktop infrastructure support via a managed service agreement called Moncrieff IT Assist. The cornerstone of the IT Assist service is the monitoring of your environment. Monitoring is done by a software monitoring tool with agents placed into your environment and provides continuous monitoring of the critical components of the environment. The monitoring is conducted 24/7 and enables Moncrieff to provide proactive support. The system alerts of potential issues within the network and enables Moncrieff’s engineers to remotely fix issues before they become critical.